Current travel Information

For A-ROSA, the well-being and safety of all guests, crew members and employees have the highest priority. Your satisfaction and the health of all is very important to us. A-ROSA has committed itself to the highest standards of hygiene, even exceeding them, and trains all employees regularly.

A-ROSA temporarily suspends cruises on the Danube, Seine, Rhône, Rhine and Douro - updated on 20.03.2020

 

A-ROSA River Cruises regrets to confirm that it has temporarily suspended its cruises on the Danube, Rhine, Rhône, Seine and Douro up to and including 14 April 2020. This follows announcements by authorities in Germany and across other destinations, regarding the closure of certain ports and borders, tighter entry regulations and the cancellation of non-essential gatherings. Cruises are currently planned to resume on 15 April 2020.

A-ROSA can offer clients with bookings on affected suspended departures free amendments to a later date in either the 2020 or 2021 season. Additionally guests will receive an on board credit of 50 Euros per person. They will also receive a special discount of 30 per cent off a future A-ROSA cruise. Guests have until 30 June 2020 to choose a new date for their trip.If they have not rebooked by the end of 2021, they will receive a refund of the amount originally paid to A-ROSA.

https://www.arosa-cruises.com/river-cruises/company/current-travel-information.html

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We have established processes for the prevention of viral diseases. In accordance with international regulations and taking into account the health and safety of our guests and crew, we have implemented the following increased preventive measures:

  • All persons over the age of 18 (crew and guests) are required to submit a health declaration/ questionnaire prior to embarkation. Passengers will not be allowed to embark without completing and signing this questionnaire.
  • All persons will also have their body temperature measured before embarkation.
  • The ship's management and crew has received specialised training on the prevention of the coronavirus by our highly-qualified medical competence team
  • In addition to intensified cleaning measures, all persons are required to wash their hands regularly and to use the hand disinfection dispensers provided. We will provide sufficient resources for this purpose.
  • In case of first signs of influenza (such as breathing difficulties, coughing flu-like symptoms or fever (≥37,8°C / 100,4°F) during the cruise, all persons must report immediately to the ship's command.
  • The crew undergoes a comprehensive health check before they board the ship. They may only work on board with the resulting current health certificate.
  • We are constantly monitoring current developments and are in frequent contact with the local authorities.

 

Should there be any further changes to current regulations or requirements by the authorities on short notice, in the interest of the health and safety of our guests and crews, we will provide our updated policy and guest information immediately.

Further information:

All information published on this website has been compiled to the best of our knowledge, but without claim to its completeness or correctness. Should individual formulations be misleadingly expressed, we apologise for this. We stand for national diversity and equal rights for our guests and employees as well as for international cooperation and equal rights for all nations and genders.

https://www.arosa-cruises.com/river-cruises/company/current-travel-information.html