At A-ROSA, the health, safety and well-being of all our guests and crew members is always our highest priority. To enable us to restart sailing safely we have established the A-ROSA Care-Team, which comprises of both internal and external specialists. Based on the official orders and recommendations from the Robert Koch Institute, Germany’s federal government agency and research institute responsible for disease control and prevention, our Care Team has developed a comprehensive hygiene and health concept that further expands on our already very high safety standards.
We want to ensure every guest’s holiday is as relaxed and safe as possible and are therefore making sure everyone on board is in full health. Before departure, guests will be sent a ‘fit to travel’ declaration that must be signed and handed in at embarkation. At check-in, we will also take your body temperature, using a contactless infrared thermometer.
Some regions in Germany are currently experiencing an increased incidence of infection. The Robert Koch Institute is monitoring the average number of cases over a seven-day period. They have advised there is an increased risk of infection in some areas where the seven-day average exceeds 50 new infections per 100,000 inhabitants. Therefore, guests who have booked a Rhine or Danube cruises and who live in any of these areas or an international area of risk, as declared by the Robert Koch Institute, will be required to have a negative polymerase chain reaction (PCR) test.
The test result must be no older than 48 hours at the time of embarkation. The test itself can therefore be carried out one day earlier, i.e. three days before the start of the cruise. The negative test result should be reported to the A-ROSA Service Centre in advance and presented on board at embarkation.
For all departures of the A-ROSA ALVA on the Douro in Portugal, a mandatory COVID-19 test is carried out prior to embarkation by our contractual partner in front of the ship. This test is deemed sufficient for all guests, including those who are arriving from a region with an increased risk of infection, as defined Robert Koch Institute. A previous test at the place of residence is not necessary.
A-ROSA continuously monitors the current developments and will proactively contact all guests from regions with an increased risk of infection in advance.
Only those with a negative test result will be allowed to board the ship and begin the cruise. For all guests who are not able to perform a PCR-test for their cruise on the Danube or Rhine, or who are informed about a positive test result, A-ROSA offers attractive and free rebooking options.
We follow current developments and recommendations closely and are in contact with the port and health authorities. Our decisions are based on these assessments, orders of the authorities and the travel advice given by the German Foreign Office. If a destination is designated as a COVID-19 risk area by the Robert Koch Institute (RKI), we develop alternative schedules to ensure that we don’t visit any ports within an area with a travel warning, and therefore avoid triggering any quarantine obligations for travel returnees. By doing is, we ensure we consistently maintain our 'Safety First' strategy and offer our guests an enjoyable holiday with A-ROSA, knowing they are in safe hands.
A-ROSA’s current alternative ports of call are (subject to change):
Information about cruises on the Danube
Currently A-ROSA cruises are taking place on the Danube. Because the German Foreign Office warns against travelling to Austria (from 24 October 2020) as well as to Slovakia (from 07 October 2020) and the Hungarian authorities have decided to close their border for foreigners until 01 November 2020, A-ROSA will offer ‘Blue Cruises’ from 23 October onwards on this river to match the well-known "Blue Danube".
On the ‘Blue Cruises’, which take you to Sturovo in Slovakia without stopping for the entire duration of the trip, guests will experience the imperial city of Vienna, historic Bratislava and modern Linz during panoramic cruises from the ship. Another highlight is the passage through the picturesque Wachau region with its extensive wine growing areas and small towns. Melk with its widely visible monastery, Dürnstein with its former monastery and the Castle Schönbühel, which is enthroned on a rocky outcrop directly above the Danube, can be admired. Guests can also look forward to an extensive on-board program with a lecturer and attractive activities. If necessary, technical stops are possible at any time.
Since the embarkation port Engelhartszell is located in Austria, A-ROSA has decided to let all trips start and end in the German city of Passau from 24 October 2020 onwards. The offered transfer from the train station in Passau to the ship will take place as usual at 15 pm on the day of arrival and around 8 am on the day of departure. Transfers from the Globus parking garage in Passau to the pier in Passau will also take place as scheduled.
The route change currently applies to all departures up to and including 1 November 2020. At this point, we assume that the situation will quickly calm down again due to the measures taken and that the regular schedule on the Danube can be adhered to again on departures from 2 November 2020.
Panoramic cruise through the Wachau and past the illuminated Vienna
Panoramic cruise Bratislava
Panoramic cruise Slovakia and Basilika Esztergom
Panoramic cruise Bratislava and technical stop
Panoramic cruise Vienna
Information about cruises on the Rhine
A-ROSA cruises are currently taking place on the Rhine. As part of our "Safety First" strategy, we develop alternative schedules when a travel area is designated a COVID-19 risk area by the Robert Koch Institute (RKI). As an alternative to regions with an increased incidence of infection, A-ROSA heads for beautiful harbours outside the current risk areas. From these harbours the surroundings can be explored individually or whilst joining one of our exciting excursions. Some of the travel highlights can be experienced on panorama cruises from the ship or on bus tours without getting off.
Should it no longer be possible to call at alternative ports due to the increasing number of infections throughout Germany, A-ROSA reserves the right to stop in German regions with an increased risk of infection. The guests will be informed about this before the start of the journey. In the ports, guests can choose to stay on board and take advantage of the wellness, fitness, entertainment and culinary offers there or go ashore individually at their own risk. In regions with an increased incidence of infection, A-ROSA doesn‘t offer organized shore excursions
On 10 October 2020, the Robert Koch Institute declared Cologne to be an inner-German area with an increased risk of infection. The A-ROSA Rhine cruises continue to start and end regularly in Cologne. There is no quarantine obligation for travel returnees if they travel directly from the train station or the parking garage to the ship, do not spend the night before or after in the area and do not leave the ship individually. Therefore, the city of Cologne is only entered in the context of a transit, for example on the way from the train station to the ship. The A-ROSA ships will leave Cologne on the evening on the day of arrival.
A-ROSA currently operates the following routes on the Rhine (changes possible):
Experience the Moselle
On 20 October 2020 the Robert Koch Institute declared Bernkastel-Kues and on 22 October Cochem as inner-German areas with an increased risk of infection. Thus A-ROSA will not call at these ports and guests can enjoy a relaxing cruising day on board.
Romance on the Main
On 9 October 2020 the Robert Koch Institute declared Frankfurt am Main, on 20 October 2020 Würzburg and on 22 October 2020 Wertheim to be inner-German areas with an increased risk of infection. As alternatives A-ROSA will call at Lahnstein, the historic wine village of Volkach, and Miltenberg, the pearl of the Main.
Romance on the Rhine
On 11 October 2020, the Robert Koch Institute declared Mainz as an inner-German area with an increased risk of infection. As an alternative, A-ROSA will call at Lahnstein, which is part of the UNESCO World Heritage Site "Upper Middle Rhine Valley" and inspires with the castles Stolzenfels, Martinsburg and the picturesque castle Lahneck.
Experience the Northern Rhine
On 30 September 2020, the Robert Koch Institute declared the country of Belgium and on 15 October 2020 the entire Netherlands to be a risk area and the German Foreign Office issued a travel warning effective 17 October 2020. Amsterdam and Rotterdam can be admired during panoramic trips without disembarking from the ship. To be able to experience the Ijsselmeer with our guests, the ship will be on the water for a whole day without disembarking and will take a panorama cruises along the coasts. As alternative ports the A-ROSA ships call Emmerich, Remagen, Koblenz and Lahnstein at the German Rhine. With this timetable we offer our guests the trip through the UNESCO World Heritage Site "Upper Middle Rhine Valley" and the experience of the legendary Loreley.
Panorama cruise Ijsselmeer
Panorama cruise Amsterdam
Panorama cruise Rotterdam
Panorama cruise "Upper Middle Rhine Valley" with Loreley
On 30 September 2020, the Robert Koch Institute declared the country of Belgium and on 15 October 2020 the entire Netherlands to be a risk area and the German Foreign Office issued a travel warning effective 17 October 2020. Antwerpen and Amsterdam can be admired during panorama cruises without disembarking from the ship. As alternative ports the A-ROSA ships call Emmerich and Remagen.
Current route plan
Panorama cruise Antwerp
Panorama cruise Amsterdam
Emmerich | Remagen
The route changes currently apply to all departures up to and including 1 November 2020. At this point in time, we assume that the situation will quickly calm down again due to the measures taken and that the ports can be called at again regularly on departures from 2 November 2020.
Information about cruises on the Douro
On 15 October 2020, the Robert Koch Institute declared the Portuguese region of Norte a risk area and the German Foreign Office issued a travel warning from 17 October 2020. Affected guests will be contacted proactively by the A-ROSA Service Center.
Information about cruises in France
Since the German Foreign Office is currently warning against travelling to France, we have decided not to carry out cruises in France with departure up to and including the 1 November 2020. Affected guests will be contacted proactively by the A-ROSA Service Center.
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See first-hand exactly how our A-ROSA river cruise ships have been operating to keep our guests safe, satisfied and smoothly sailing Europe's rivers since our restart in June. Our new safety protocols have been developed in conjunction with Germany's top institute on the prevention and control of infectious diseases, and in the last three months our guest feedback continues to be positive as we balance health and hygiene with all of the reasons why our guests love to travel with us.
Current Travel Information
Current travel information