Current travel Information

For A-ROSA, the well-being and safety of all guests, crew members and employees have the highest priority. Your satisfaction and the health of all is very important to us. A-ROSA has committed itself to the highest standards of hygiene, even exceeding them, and trains all employees regularly.

Updated - 31.05.20

The currently prevailing circumstances, as well as political decisions and official instructions, make it impossible to begin a journey at the moment. A-ROSA fully supports the strategy to contain the virus, as the well-being and safety of all guests, crew members and employees are our highest priority.

We are currently informing all guests of affected trips before it is possible to reopen individual destinations. The daily updated status of work concerns all trips up to and including 14 June 2020. The A-ROSA team is contacting all guests and travel agencies proactively and according to the date of travel with solutions. We offer generous rebooking options including attractive and additional A-ROSA benefits.

We plan to resume travel after the lifting of the travel warning for 31 European countries, which is scheduled for 15 June 2020. A-ROSA ALVA on the Douro should start from 17 June 2020. Trips on the Rhine and Danube will follow from June 19 and 20, 2020, with the restart of trips in France also planned for the beginning of July. However, due to official regulations or changing local conditions, adjustments may still be necessary, about which we will inform you in advance.

Currently, the A-ROSA Care-Team is working on a hygiene and health concept that embraces the current safety measures and distancing regulations for our guests and our crew. A-ROSA is continually monitoring the requirement of the authorities in the various countries as they are constantly being adapted.

Current Travel Information

A ROSA Hygiene Information

A-ROSA Hygiene Information

For A-ROSA, the health, safety and well-being of all guests and crew members is always our highest priority. In order to mutually commence the "new and safe normality", we have established the A-ROSA Care-Team, which consists of internal and external specialists. On the basis of the official orders and recommendations  from the Robert Koch Institute, Germany’s federal government agency and research institute responsible for disease control and prevention, our Care-Team has developed a comprehensive hygiene and health concept, that further expands on our already very high safety standards. We follow current developments and advice closely and adapt our concept continuously, as per the latest recommendations. The Robert Koch Institute’s renowned experts will also support us in the implementation and design of a safe holiday for you and our employees. This, too, underlines the fact that we prepare ourselves meticulously for your holiday and that we are aware of our extraordinary responsibility.

Of course, you can be sure that your wonderful time on board is still guaranteed. You can look forward to our friendly and welcoming service, plenty of relaxation and an absolute feel-good atmosphere. Our crew will do everything to make your holiday with us as pleasant and carefree as possible.

We have established processes for the prevention of viral diseases. In accordance with international regulations and taking into account the health and safety of our guests and crew, we have implemented the following increased preventive measures:

  • All persons over the age of 18 (crew and guests) are required to submit a health declaration/ questionnaire prior to embarkation. Passengers will not be allowed to embark without completing and signing this questionnaire.
  • All persons will also have their body temperature measured before embarkation.
  • The ship's management and crew has received specialised training on the prevention of the coronavirus by our highly-qualified medical competence team
  • In addition to intensified cleaning measures, all persons are required to wash their hands regularly and to use the hand disinfection dispensers provided. We will provide sufficient resources for this purpose.
  • In case of first signs of influenza (such as breathing difficulties, coughing flu-like symptoms or fever (≥37,8°C / 100,4°F) during the cruise, all persons must report immediately to the ship's command.
  • The crew undergoes a comprehensive health check before they board the ship. They may only work on board with the resulting current health certificate.
  • We are constantly monitoring current developments and are in frequent contact with the local authorities.

Should there be any further changes to current regulations or requirements by the authorities on short notice, in the interest of the health and safety of our guests and crews, we will provide our updated policy and guest information immediately.

Further information:

All information published on this website has been compiled to the best of our knowledge, but without claim to its completeness or correctness. Should individual formulations be misleadingly expressed, we apologise for this. We stand for national diversity and equal rights for our guests and employees as well as for international cooperation and equal rights for all nations and genders.

https://www.arosa-cruises.com/river-cruises/company/current-travel-information.html